Rehab Client Registration Form
Note: Our online booking will be up and running by the end of 2024. Until then please complete the form below and Jack will get back to you as soon as possible.
Terms of Service
Duty To Read
I accept that under this agreement, I have a duty to read these terms of participation policy, and have done so. Furthermore, I understand and accept that I am precluded from using lack of reading as a defence against all remedies contained herein.
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Coaching is a collaborative process with an on-going relationship between the coach and the athlete, they work together to achieve the athlete’s agreed goals, limited only by the service package selected by the athlete.
The athlete understands that the coach will deliver a programme of support to the best of their ability aligned with continuing education and professional experience. However, in certain areas where the coach feels specialist support is required the coach will make recommendations for the athlete to engage with the necessary services at their own additional cost, without loss of income to the coach in the current service agreement. The coach will make clear at the initial consultation what services they are able to offer – these are listed in the service description.
When the athlete is entering into a monthly training / support subscription they understand that they are contracting the coach to lead the programme for a fixed monthly fee. It is at the coach’s discretion to balance the coaching session, and online support that entails. The coach may also offer a basic service level package with additional costs for specific services as the programme evolves. The athlete has the right to ask for a training and service review at any point, where they can query their level of support in relation to payment made.
The coach is responsible for leading the programme, at times this may be deferred out to a colleague where necessary.
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Monitoring of the athlete’s progress will be completed with reference to pre-agreed key performance indicators within the coaches’ plan, and where necessary performances at milestone events. While the coach can provide a training service, they cannot guarantee the athlete improved performances. The athlete therefore waives liability and responsibility to the coach, colleagues, and the brand/company “Ignite Performance ltd”, “Cambridge Sports Performance Group”, “Coach Ben Davies” or any other trading names for the outcome of a training programme, consultancy services, and advice provided in any formal or informal conversation.
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Clients paying through a Stripe subscription and agree to Stripe’s terms and conditions for payment processing. Cambridge Sports Performance Group reserves the right to amend their prices at any time, providing a minimum of 30 days notice is given.
Holiday and Working Away
At certain points throughout the year the coach or athlete may take reasonable holiday or be required to work away resulting in a reduced service. Should the coach be away, the coach will attempt to arrange an alternate coach to lead the session or failing that provide online programme support as agreed with the athlete at the time. Should the athlete be away the coach will offer to provide online programme support as agreed with the athlete at that time. The athlete does not have to accept this if on holiday.
In both instances the athlete will continue to pay the full monthly training fee which will be considered as a retainer of the coach’s services.
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At times it may be necessary to take video or still images of the athlete(s) during training sessions, or request videos from another time where the coach was not in attendance. These are viewed as part of an educational process for both coach and athlete, by providing review, comparison and talking points. By entering into the training environment you are agreeing that video may be taken of you, the athlete, or as a parent are providing permission for your child to be a part of this process.
Social Media and Marketing
We like to show our athletes in a positive light, and may do that through social media posts, website imagery or other marketing means. By completion of the attached form and engagement in our services your provide permission for us for use your/ your child's image. You may request the removal of this at any time in writing by email info@cambridgespg.co.uk or your coach directly.
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Should the athlete wish to cancel their service agreement they will do so in writing with 30 days’ notice.
If the athlete is later than 10 minutes to an appointment, without communication, the coach shall assume the appointment is cancelled. The athlete will still be liable for the full price of the appointment.